Makit Hardware Explain The Benefits Of Choosing The Acumen POS System

June 2014

POS System for hardware store

In January 2014 Makit Hardware started using the Acumen POS system. Although their previous system had served them well, it ran slow, had limited features and the available support was limited.

Store owners Kevin and Jarrad Elliott considered several options and finally settled on Acumen because of the many features and Australian based support team.

Here are the main benefits as explained by Jarrad:

POS System With Special Prices

The ability to give special prices to particular customers and customer groups is building loyalty. Jarrad has to simply set it up once and his sales staff provide the special prices automatically.

Supplier Integration Built Into The POS System

Supplier integration gives Jarrad the ability to import product data including pricing directly from his suppliers. He also has the ability send purchase orders electronically with order confirmations coming back automatically. This is done in bulk which is a great time saver.

Portable Barcode Reader

Jarrad opted for a portable barcode reader to go with his new point of sale system. This allows him to create purchase orders as he walks around the store. With the supplier integration mentioned above, one click of a button and the order is transferred to his supplier. This is saving him one day a week!

Integrated EFTPOS

With a tap and go EFTPOS terminal integrated to the POS system, time at the checkout has decreased by 15 seconds. Further, there are no errors due to manual entry into the EFTPOS terminal.

Makit Hardware ScarboroA Point Of Sale System That Emails

The Acumen POS system allows purchase orders, invoices and statements etc to be emailed directly out of the system in bulk. This is a saving of ½ day per month in printing, folding and envelope insertion or emailing individual documents.

Customised Reporting

The sheer number of reports and the ability for Acumen to quickly customise reports has given Jarrad insights into his business that he has never had before.

Security And Accuracy

The ability to create different user profiles for each staff member, each with their own access rights to modify and view data has been great. Now they can rely on the POS system data being accurate and unable to be tampered with.

Australian Point Of sale System Support

Having an Australian based support team has resulted in a great relationship being formed between Scarboro Hardware and Acumen support staff. They continue to work together closely to streamline business operations.

Since partnering with Acumen, Scarboro Hardware has noticed how much more streamlined the business is running. The reduction of manual tasks means Jarrad and his staff can spend more time on the shop floor assisting customers. This and the increased customer loyalty have resulted in increased sales.